Terms of Sale
Last updated: 16 October 2026
These terms apply when you order from slimboody.com. Please read them with our Returns & Refunds policy and our Privacy Policy. Nothing in these terms takes away your rights under Egypt's Consumer Protection Law (Law No. 181 of 2018).
Who we are
Slim Boody for Food Products, Villa 349, South Academy, New Cairo, Egypt. We make Slim Boody beef jerky and sell it through slimboody.com. You can reach us on WhatsApp at +20 129 995 6079, by email at info@slimboody.com, or on Instagram at @slimboodyy.
Our jerky
- Each pack holds 50 g of halal beef jerky. The ingredients, allergens and nutrition of each flavour are printed on the back of the pack and shown on the site (tap "What's in it?" under each flavour). Hot Sweet Brisket Rub contains soy and wheat (gluten). Teriyaki contains soy, wheat (gluten) and sesame. If you have an allergy, read the label before eating.
- Storage: unopened, keep it at room temperature, away from direct sunlight, for up to 3 months from production. Once opened, refrigerate it and eat it within 5 days. The production date, expiry date and batch number are on the back of every pack, and you can check them on our batch page.
- Pack designs and photos on the site may look slightly different from the pack you receive.
Prices and discounts
- Prices are in Egyptian pounds (EGP). Before you order, your bag shows the full total: the packs, any deal or discount, the delivery fee and, if you pay cash, the cash fee. That total is what you pay.
- Deals (such as "One of each" and the "Box of 4"), promo codes and the welcome discount are applied automatically. Discounts don't stack, with one exception: a promo code adds on top of the welcome discount. Otherwise, if more than one could apply, you get the one that saves you the most. Discounts apply to the packs only, not to the delivery fee or the cash fee. The welcome discount is for a first order only, once per person, email, mobile number and address.
- Prices and offers can change, but never for an order you've already placed.
- If we make an obvious pricing mistake, we'll tell you before we confirm your order, and you can choose to go ahead at the right price or cancel.
Placing an order
- Add packs to your bag, choose delivery or pickup and how you'll pay, then place the order. You get an order number (SB-…), and WhatsApp opens with your order written out for you to send to us.
- Your order is confirmed when we confirm it to you on WhatsApp (or by email, if you gave us one): after we've checked your InstaPay transfer or, for a cash order, after we've confirmed it with you. That's when the agreement between us starts.
- We may decline an order, for example if a flavour has sold out, the address is outside our delivery areas, or we can't find your transfer. If we decline an order you've paid for, we refund you in full.
Paying
- InstaPay: after you order, transfer the total to the InstaPay number shown, then send us the number you paid from and a screenshot of the transfer. We check every transfer ourselves and confirm on WhatsApp, usually within 5 minutes.
- Cash: pay on delivery or at pickup. Cash orders have a small cash fee, shown in your bag before you order.
- If we can't find your transfer, we'll contact you, and we may offer to switch the order to cash.
Delivery and pickup
- We deliver to Tagamo3 (New Cairo), Rehab, Madinaty and El Shorouk. The delivery fee is shown in your bag before you order.
- Pickup from South Academy, New Cairo, is free. When your order is ready, we send you the exact location. Pickup hours are from 2 PM to 12 AM (midnight).
- We agree the delivery or pickup date with you when we confirm your order. Someone needs to be there to receive it. If we can't reach you, we'll contact you to arrange another time.
- Your order is yours, and your responsibility, once it has been handed to you.
- If we miss the date we agreed with you (or, when no date was agreed, if we haven't delivered within 30 days), you can cancel and we'll refund you in full.
Cancelling
You can cancel free of charge until your order is out for delivery or ready for pickup: just message us. If you've already paid by InstaPay, we refund you in full. After that, our Returns & Refunds policy applies.
Count It In Grams
- It's optional. Sign in with your email, and every paid pack in a signed-in order adds grams to your meter once we've received payment for it.
- Free packs and other rewards are earned as the site describes at the time. They have no cash value, can't be exchanged for money and belong to your account only.
- If you return packs, the grams they earned are taken off your meter.
- We may change or end the programme. We'll announce it on the site first and honour the rewards you've already earned.
- We may cancel grams or rewards gained by abuse, such as fake accounts or using the welcome discount more than once.
Your account
You sign in with a one-time code that we send to your email. Keep your email secure: anyone who can read it can sign in to your account.
Our responsibility
We're responsible for the jerky we sell as Egyptian law sets out, including your right to a replacement or refund for a faulty pack. We're not responsible for problems caused by storing the jerky against the instructions on the pack, for example eating an opened pack after 5 days or leaving it in the sun. Nothing in these terms limits any responsibility that the law doesn't allow us to limit.
Using this website
The Slim Boody name, Boody, our logo, photos and text belong to Slim Boody. Please don't use them commercially without asking us. Don't misuse the site, for example by placing fake orders or trying to break it.
Complaints and the law
Something wrong? Message us first and we'll do our best to fix it quickly. You can also contact Egypt's Consumer Protection Agency (hotline 19588, cpa.gov.eg). These terms are governed by Egyptian law.
Changes
We may update these terms. The version on this page when you place an order is the one that applies to that order.